Real time error handling

[lbolton64]

Is real time error handling supposed to work on playback? I ask because I was running my strategy on playback and an error came up but it didn't close the position and the it stayed open until close of session. I have real time error handling set to the default so it should close all positions upon receiving an error.

[NinjaTrader_ChrisL]

Hello, thanks for writing in. Real Time Error handling will work in the playback connection. In order for an error to cause the strategy to trigger the real time order handling, it must throw one of the error codes:

ErrorCode.LoginExpired
ErrorCode.LogOnFailed
ErrorCode.NoError
ErrorCode.OrderRejected
ErrorCode.OrderRejectedByRisk
ErrorCode.Panic
ErrorCode.UnableToCancelOrder
ErrorCode.UnableToChangeOrder
ErrorCode.UnableToSubmitOrder
ErrorCode.UserAbort
​

If no actual error code is thrown, it will not run the real-time order handling setting.

Could you provide more details on what you are seeing in the user interface when this happens? Can you share the error message?

[lbolton64]

These are the 2 boxes that pop up when an error occurs. It cancels my stop loss and my target but keeps me in the position. The only way to exit is to manually close all orders.

[NinjaTrader_ChrisL]

Hi, thank you for posting this. The answer to this was answered in the past here, see post #7:

https://forum.ninjatrader.com/forum/ninjatrader-8/strategy-development/1102124-realtimeerrorhandling-with-code-exceptions

The position will not be closed by a run time error in your code. The strategy is placing a buy stop market order below the market, this can be fixed by ensuring that the price you are using is > GetCurrentAsk();

[lbolton64]

I looked at post Visitor Messages in the link you sent but does that mean it's still being implemented to where the order doesn't come back as an error if this happens? I have these orders set under the 'stops and target' section in strategy builder so I'm assuming the stop orders are market orders.

[NinjaTrader_ChrisL]

Hello, thanks for the follow up. This error means that you are placing stops/targets on the wrong side of the market. Your stop loss order may be getting set incorrectly. Can you post a screen shot of the Stops and Targets section?