TraderStation v9

[RMin101]

Hi, I was able to get version 9 of TradeStation but I'm having a couple of problems getting the email orders set up.

Hi

I just got Tradestation v9 and setting it up, I have 2 questions:

1. I’m setting up the email but I’m getting this error message, how do I fix it?

1. What is the correct setting for instrument properties external for NQ, in TraderStation the symbol I trade is NQM23, exactly like that. I’m sorry the direction are confusing.

What should this be?

[NinjaTrader_Emily]

Hello RMin101,

Thank you for your post.

We already have an open email support case regarding this same topic. I have responded to our email thread and will continue to assist you there rather than duplicating efforts and also addressing this forum thread. Please note, any time you reply to an email or forum thread, this will go to the person you are working with. Reply instead of sending a new email or opening a new forum thread when you would like to continue investigating an existing inquiry.

Any time you send a new email or open a new forum thread, this will create a new inquiry and a new case ticket, which will be answered by the first person available and may not be the person you are already working with.

We appreciate your cooperation in this regard to prevent duplicated requests from being addressed by multiple team members and taking away our availability to address inquiries from other clients.

If you prefer to continue support via the forum, let me know and I can close out our email case and work with you here instead. Otherwise, feel free to post an update to this thread if you'd like once we achieve a resolution to let other forum members know what the resolution was.

Thank you for using NinjaTrader.

[RMin101]

Hi

I got the email fixed thank you. But now I’m really confused. At the least, a trade executed by a trade station and the trade was executed correctly on Ninjatrader the same instrument, but the prices are way different, why? The chart prices are different, and the execution prices are different. What’s the problem?