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Error when I turn strategy on

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    Error when I turn strategy on

    Hello NT8,

    When I enable this strategy, I get the error attached, can you please help me debug this.
    Attached Files

    #2
    Hello Austiner87,

    Thank you for your post.

    For something like this we'll need to take a look at your log and trace files as this may indicate a database issue. Rather than post those here, please send those to us directly from the platform.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 3524818 ATTN Kate W.

    Thanks in advance; I look forward to assisting you further.

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      #3
      message has been sent

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