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Hello kangethe, thanks for writing in.
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: Attn ChrisL 3097692 <forum thread link here>
I look forward to hearing from you.
Chris L.NinjaTrader Customer Service
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