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Strategy Builder error

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    Strategy Builder error

    My orders are not executing.
    Attached Files

    #2
    Hello kangethe, thanks for writing in.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: Attn ChrisL 3097692 <forum thread link here>

    I look forward to hearing from you.

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