EnterLong is not being shown in the Order Tab

[amiralimadadi]

Hello everybody
I call EnterLong() in a multi time frame strategy. But it is not being shown in the order tab in the control center. In the indicator, it shows by correctly but it does not show anything in the control center

[NinjaTrader_AlanP]

Hello amiralimadadi,

Thank you for your note.

Are you seeing anything on the executions tab or on the log tab of the control center?

I look forward to your reply.

[amiralimadadi]

I have nothing in Execution tab but in Log there are many rows. There is one row with the error message which is shown after my strategy enabled:


Failed to resolve instrument for market data: FVAU8 is not enabled for real-time quotes and trading.

[NinjaTrader_AlanP]

Hello amiralimadadi,

Are you enabled for live real time quotes for CBOT?

I look forward to your reply.

[amiralimadadi]

How can i do this? I know nothing about what you said

[NinjaTrader_AlanP]

Hello amiralimadadi,

Thank you for your note.

Could you please send an email to platformsupport[at]ninjatrader[dot]com with Attn: Alan P in the Subject line. Also within the email please include a link to this thread, and attach the log and trace files for the day in subject which you can find in My Documents>NinjaTrader8>Log and My Documents>NinjaTrader8/Trace folders.

I look forward to your email.