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why do I keep getting this error?

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    why do I keep getting this error?


    #2
    Hello rickyblah12,
    Thanks for your post.

    If you are trying to start up this strategy on the Sim101 account, it is possible that there is a stuck order in the account. If that is the case, please follow the steps below to reset your Sim101 account:

    Resetting a simulation account will clear all historical trade data from this account.
    • From the NinjaTrader Control Center window select the Accounts tab
    • Right click on your simulation account and select 'Edit Account'
    • Press the "Reset" button
    If this is coming from your live account (or if the above does not fix the issue with the Sim101 account), it is possible that there is an order stuck in the local NinjaTrader database (Please also call your broker to see if there are active orders on your account.)
    If this is the case, please follow the below steps to reset your NinjaTrader database:
    • Shutdown NinjaTrader and Go to the Start Menu
    • Navigate to Documents--> NinjaTrader 8.
    • Rename the folder named 'db' to 'dbOLD'.
    • Then start up NinjaTrader and a fresh database folder will generate.
    Please let me know if this does not resolve your inquiry.
    Josh G.NinjaTrader Customer Service

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