Charting VX futures with InterActive Brokers

[LadGta2018]

this is my setting of VX

[iberck]

I don't know NT can connect with interactive brokers

[NinjaTrader_Zachary]

Hello LadGta2018,

Thank you for your response.

1. You are on an older version of NinjaTrader 8. Please upgrade by following the steps below;

• First, copy your license key from NinjaTrader under Help> License Key then exit NinjaTrader
• Click on the link: https://ninjatrader.com/PlatformDirect
• Enter your license key and press Submit
• Select 'Download'
• Critical: Before running the installer, ensure NinjaTrader is closed.

2. You are using an unsupported version of TWS. Please uninstall the version you are currently using and install the version that is supported for use with NinjaTrader from link below;

https://ninjatrader.com/ninjatrader/TWS/Trader-Workstation-978-2c.exe

3. The primary reason that your VX futures are not working is because your symbol mapping is incorrect. The symbol map for VX futures for the Interactive Brokers connection is VX|||CFE, which is the default symbol mapping when the platform is first installed. The easiest way to reset this is to reset your instruments.

To reset your instruments, please take the steps below.

1. First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
2. Next, reset your instruments by navigating to the Control Center > Tools > Database Management
3. In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
4. Lastly, restart NinjaTrader for the changes to occur

Once you've reset your instruments and restored the original symbol mapping, and installed the supported version of TWS, try once again to open a chart for VX futures and let me know if you receive any type of an error message.

I look forward to your reply.