Two Playback Connection's ??

[MichaelAlexander]

Hi, I dont know how But I have two Playback Connection's in my option list. I can not remove it. Does anyone know how I can delete one?


Screenshot:

http://prntscr.com/fsrw4s

[sledge]

Is it in your config.Xml 2x?

[NinjaTrader_EricB]

Hello,

Thank you for your post,

I suggest first to attempt to repair the installation (Start > Control Panel > Add/Remove Programs > Right click on NinjaTrader > Repair).

If you still see the same, please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.

We look forward to assisting further.

[MichaelAlexander]

I think so?

Do you mean this?

Screenshot: http://prntscr.com/fssj1f

[stasha]

Have you ever fixed it? I do have exactly the same problem: two instances of "Playback Connection" both are disabled for editing and cannot be saved :O

[NinjaTrader_EricB]

Hello stasha,

Thank you for your post. To resolve this, if you a live account user, first save your license key found at Help > License key in a safe location on your PC and verify you have access to any data feed login. These items will need to be entered again manually.

Next, please go to the Documents > NinjaTrader 8 folder and rename the "config" file as "config.old" and restart NinjaTrader.

Test if you are then able to manage the connections without issues.

We look forward to assisting further.