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Cannot Access NT8 Accounts

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    Cannot Access NT8 Accounts

    Hello,

    This morning I launched NT8 and connected with my Ninjatrader FXCM connection as I usually do, but then I saw that the 'Account' drop-down box was empty. So I could not choose an account to trade with.

    Screenshots attached.

    What do I do to be able to access my NT8 accounts?

    I was able to access my Playback connection this morning, but again, the 'Account' drop-down box was empty.
    Attached Files

    #2
    Greetings,

    Thank you for your post. Please email us at PlatformSupport[at]NinjaTrader[dot]com, referencing this post by copy and pasting the URL from your browsers address bar.
    Kenneth D.NinjaTrader Customer Service

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