6E Historical Tick Data Missing

TheTradingMantis

Vendor

Join Date: Mar 2010

Posts: 228
#1

6E Historical Tick Data Missing

06-29-2017, 09:22 AM

Historical tick data is missing on the 6E 09-17 contract starting at about 9:10am CDT on 6/29/2017. Is there a server database problem?

I've tried repairing the database and also downloading historical tick data for 6/29/2017, but there is still missing tick data.

The Trading Mantis
NinjaTrader Ecosystem Vendor - The Trading Mantis
Tags: None
NinjaTrader_PatrickG

NinjaTrader Customer Service

Join Date: Jan 2015

Posts: 6427
#2

06-29-2017, 09:31 AM

There was a brief issue with the historical data servers which has since been resolved just moments ago. Please restart NinjaTrader and reconnect.

If you still see any data issues, please right-click on your chart and select 'Reload all historical data'.
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TheTradingMantis

Vendor

Join Date: Mar 2010

Posts: 228
#3

06-29-2017, 09:49 AM

That resolved it. Thanks for the speedy fix!

The Trading Mantis
NinjaTrader Ecosystem Vendor - The Trading Mantis
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