Problem with new NT 8 release

[blar58]

I installed the latest release 8.0.7 and I have all kind of new problems.

I have included my log and trace files

[NinjaTrader_PatrickG]

I removed your log and trace file from your post as they can contain sensitive information.

I see this error in the file you provided:

2017-06-13 09:12:24:862 ERROR: A direct X error has occurred while rendering the chart: HRESULT: [0x80070008], Module: [Unknown], ApiCode: [Unknown/Unknown], Message: Not enough storage is available to process this command.
2017-06-13 09:12:24:862 ERROR: Chart rendering failed. There is likely a problem with a chart object's OnRender method. D2D error = 'HRESULT: [0x80070008], Module: [Unknown], ApiCode: [Unknown/Unknown], Message: Not enough storage is available to process this command.

I'd like to see the rest of your log and trace files (there are at least 4 others based on the file you sent me).

Please write into PlatformSupport[AT]NinjaTrader[DOT]com with a link to this forum post, reference ticket #1723127 ATTN Patrick G, and also include your whole log and trace folders (not just one file from each).

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

[blar58]

Patrick

I just sent the required information

Thanks

[blar58]

Just for your info

The problem was because I was using the 32 bit version.

I have to use the 64 bit version to make it work flawlessly