NinjaTrader stopped working

[blar58]

I keep getting a message from Windows 10 NinjaTrader has stopped working..

It was happening once in a while before but now I get this message on a regular basis.
I have no error messages from NinjaTrader.
( From Control Center's Log or from log and trace files ) .

I have to shut down NinjaTrader 8 and reopen it to make it work again.

[NinjaTrader_PatrickG]

I will need more information about your specific case to provide you with accurate support.

Please write into PlatformSupport[AT]NinjaTrader[DOT]com and provide your log, trace, and Windows event viewer files. Please also include a link to this forum post and reference "#1715803 ATTN Patrick G".

To attach your log and trace:

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to your email.
• Once complete, you can delete these compressed folders.

To attach your Windows event viewer log:

• Go to the start menu in Windows and search for Event Viewer
• Expand Window Logs
• Left click on Applicaton
• Right click on Application
• Select 'FilterCurrent Log...'
• Change the 'Logged' drop down option to 'Last 24 hours' > OK
• Right click on Application again
• Select 'Save Filtered Log File As...'
• Make note of the save location, Enter a name for the file, and select Save
• Attach this file to your email

[blar58]

Hi Patrick

Thank you for helping.
I just sent you all you asked for

Waiting your response