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Playback has a number of issues

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    Playback has a number of issues

    One of them is that it occasionally confuses AM and PM. See the attached image. Notice how I've selected 4/28/2017 9:00AM, and Playback stopped at 4/27/2017 9:00PM. For what it's worth, I have downloaded the entire year of historical market data, so I know that this is not caused by the lack of data.



    This happens very often. I'll say that Playback was buggy in NT7, but now it's practically unusable.

    I can send you a number of reproducible issues with it.

    #2
    Hello xsgex,

    The DataBox is showing the time of a specfic bar, this appears to be the last bar on the chart.

    Likely, there is not data being played back, or the time is outside of the session.

    Please include a screenshot showing the available Historical Tick Data that is downloaded for this instrument in the Tools -> Historical Data window, in the Historical section. Be sure to show all of the dates and times of data that is downloaded and only show this for Tick data.
    Chelsea B.NinjaTrader Customer Service

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      #3
      Here is another try to get this to work:

      Step 1: Make sure that we have the right historical data



      Notice that Historical data for TF 06-17 exists for 4/24 and 4/25.

      Step 2: Attempt to Cue Playback to 4/24/2017 12:30PM



      It doesn't work.

      Comment


        #4
        Hello xsgex,

        Thanks for your reply and for providing us with that information.

        I was not able to reproduce this behavior on my end - so that I can better assist you moving forward, please send me your log and trace files so that I can investigate this matter further.

        You can do this by going to the Control Center-> Help-> Mail to Platform Support.

        Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

        Please put ATTN Alan S in the subject line and also reference this forum post in the body of your email, http://www.ninjatrader.com/support/f...ad.php?t=99979

        I look forward to your reply.
        Alan S.NinjaTrader Customer Service

        Comment

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