Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NinjaTrader stopped working

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    NinjaTrader stopped working

    I have a problem when I apply my custom indicator on charts when multiple workspaces are open at the same time.

    I see a windows message telling me that NinjaTrader stopped working.

    I have attached the Event viewer Application error log

    Started to have problem yesterday. Was working fine before.
    Attached Files

    #2
    Hello blar58,

    Thanks for writing in.

    If you have started encountering issues after you have imported a custom NinjaScript, I would suggest to contact the developer of that NinjaScript and notify them of the error you are receiving.

    These errors are noted in the log file and can be viewed from the log tab of the Control Center. The NinjaScript that is throwing the error will be noted as well as the type of error you are receiving.

    If you are encountering errors not related to a NinjaScript you have imported or you have questions about the errors you are receiving, please write in to platformsupport[at]ninjatrader[dot]com with your log and trace files and please include the thread URL and the text "ATTN Jim"

    Please follow the steps below to manually attach your log and trace files so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to an email to platformsupport[at]ninjatrader[dot]com.
    • Once complete, you can delete these compressed folders.


    I look forward to being of further help.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by argusthome, 03-08-2026, 10:06 AM
    0 responses
    76 views
    0 likes
    Last Post argusthome  
    Started by NabilKhattabi, 03-06-2026, 11:18 AM
    0 responses
    45 views
    0 likes
    Last Post NabilKhattabi  
    Started by Deep42, 03-06-2026, 12:28 AM
    0 responses
    26 views
    0 likes
    Last Post Deep42
    by Deep42
     
    Started by TheRealMorford, 03-05-2026, 06:15 PM
    0 responses
    32 views
    0 likes
    Last Post TheRealMorford  
    Started by Mindset, 02-28-2026, 06:16 AM
    0 responses
    62 views
    0 likes
    Last Post Mindset
    by Mindset
     
    Working...
    X