8.0.4.0 and 8.0.5.2 both crashed today.

[BGWTEX]

Any body want to see my logs ?

Thanks,

Bruce, NT Lifer for wow, a long time !!

[NinjaTrader_DrewO]

Hello Bruce,

Thank you for contacting us to report this item.

So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170406.XXXXX.txt'. There will likely be multiple files for each day.

[Tradewel]

Downloading version NT 8.0.5.2

Hi
I am trying to update my NT 8 from beta version to the latest version. NT 8.0.5.2.
How is this done?
I have Version 8.0.0.0.4-bit multi Broker-Beta
And there is a lot of historical data for back testing on this computer. So what is the best why please to update NT and keep all this data for historical testing.
Thanks
Tradewel

[NinjaTrader_DrewO]

Hello Tradewel,

Thanks for posting.

To upgrade NinjaTrader, please follow the steps below.

-First get your license key from NinjaTrader under Help> License Key then exit NinjaTrader

-Click on the link: http://ninjatrader.com/PlatformDirect

-Enter your license key and press Submit

-Select 'NinjaTrader 7' if you are on NinjaTrader 7

-Select 'NinjaTrader 8' if you are on NinjaTrader 8.

-Select 'Download'

-Critical: Before running the installer, ensure NinjaTrader is closed.

[Tradewel]

Downloading version NT 8.0.5.2

Hi DrewO

Thanks for the reply. The problem is Norton has blocked this programme from being downloaded. They say this is danger and there has been multiple issues with users downloading this file.

Do you know there is safety issues downloading this file?

Any ideas what to do? Assuming the file is in fact safe.

Regards
Tradewel.

[NinjaTrader_PatrickG]

There are no safety issues when downloading NinjaTrader directly from our website.

This is most likely what is called a 'false positive' due to few or no reports which Norton currently has about our software.

Here is a link with more information on how to report false positives to Norton:

https://submit.symantec.com/false_positive/