Cannot Place Stop-Loss, FINRA Tick Pilot Error

inv97ia4xrs6

Junior Member

Join Date: Aug 2015

Posts: 45
#1

Cannot Place Stop-Loss, FINRA Tick Pilot Error

03-26-2017, 02:46 PM

Hello,

In our stock account (TDAmeritrade data-feed), whenever I try to place a stop-loss in NT8 for the BCO stock symbol, I get an error message regarding a FINRA Tick Pilot Error.

Screenshot attached.

Please advise,
Attached Files
Tags: None
NinjaTrader_DrewO

NinjaTrader Customer Service

Join Date: Aug 2014

Posts: 1790
#2

03-26-2017, 07:04 PM

Hello,

Thank you for contacting us to report this item.

So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170326.XXXXX.txt'. There will likely be multiple files for each day.

Drew O.NinjaTrader Customer Service
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