Market replay error

[eminiman414]

I keep getting this error when I try to download/playback via market replay. I've attached an image of the error message. If someone could let me know what I can do to fix this that would be great.

[NinjaTrader_PatrickH]

Hello eminiman414,

Thank you for your post.

Please send me your log and trace files so that I may look into what occurred.

If you are using NinjaTrader 7, you can do this by going to the Control Center-> Help-> Mail to Platform Support.

If you are using NinjaTrader 8, you can do this by going to the Control Center-> Help-> Email Support.

Please list 'ATTN: Patrick H' in the subject line and reference this thread in the body of the email.

I look forward to your response.