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BUG: NT8 doesn't fill missing data on workspace charts after connection. NT7 does.

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    BUG: NT8 doesn't fill missing data on workspace charts after connection. NT7 does.

    Hi,

    NT7 fills every missing data on the charts of the workspace after a data connection (Ninjatrader continuum), but NT8 doesn't.

    There is no use on disconnecting and reconnecting, nor restarting NT8 and connecting.

    For example, in the attached picture, you can see one of the charts present in my workspace (black background) CL Futures 05-17 1 hour. A vertical line shows the end of the day. For an unknown reason there is no data for 17th and 20th of March (and the vertical line is thicker)

    Below is a new chart which I added as new to my workspace CL Futures 05-17 1hour. In this case NT8 populates this chart, and fills correctly the missing data. BUT NOT for the above chart which remains still wrong. That's weird. The only way I have to fix the above chart is to Reload All Historical Data (Ctrl+Shift+R). This fixes the issue temporarily until the next failure.

    This happens with many instruments such as ES, YM, NQ, NG, GC, SI, ZN, 6J, 6B, 6C, etc...

    Regards.
    Attached Files
    Last edited by drecio; 03-24-2017, 12:14 PM.

    #2
    Greetings,

    Thank you for your post. Please email us at PlatformSupport[at]NinjaTrader[dot]com, referencing this post by copy and pasting the URL from your browsers address bar.
    Kenneth D.NinjaTrader Customer Service

    Comment


      #3
      Thanks, sent.

      Comment

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