Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Error Message: The given key was not present in the directory

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Error Message: The given key was not present in the directory

    Hello,

    While using NT8 this morning, the following error message popped up multiple times:

    The given key was not present in the directory

    Screenshot attached.

    What does that mean and do I need to do anything about it?

    Thanks,
    Attached Files

    #2
    Hello,

    Thank you for contacting us to report this item.

    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170316.XXXXX.txt'. There will likely be multiple files for each day.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CarlTrading, 03-31-2026, 09:41 PM
    1 response
    43 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 04-01-2026, 02:41 AM
    0 responses
    20 views
    0 likes
    Last Post CarlTrading  
    Started by CaptainJack, 03-31-2026, 11:44 PM
    0 responses
    30 views
    1 like
    Last Post CaptainJack  
    Started by CarlTrading, 03-30-2026, 11:51 AM
    0 responses
    47 views
    0 likes
    Last Post CarlTrading  
    Started by CarlTrading, 03-30-2026, 11:48 AM
    0 responses
    38 views
    0 likes
    Last Post CarlTrading  
    Working...
    X