Can't submit SIM101 orders

[sean003.5]

Clean chart of ES with about 5 days of 30 min data of ES and I get the attached error message when I try and put a limit order for a single contract. Happens also on 6B. SIM account has £100,000 in it so clearly it's not a margin issue . . . any ideas

[NinjaTrader_EricB]

Hello sean003.5,

Thank you for your post,

To test, please reset your instruments, this will ensure that the internal setting for the instruments are up-to-date with server specifications: To reset your instruments please follow the steps below.


* Disconnect from any active datafeed: Navigate to the Control Center > Connections menu, left-click the ‘disconnect’ button that appears to the right of any active connection.
* Reset your instruments: Navigate to the Control Center > Tools > Database window, left-click to expand the ‘Update instrument lists’ section, ensure ‘Predefined instrument lists’ is checked, then left-click the Update button that appears just to the right of the two options in this section.
* Restart NinjaTrader.

Let me know if you see the same after taking these steps.

[sean003.5]

I've reset the instruments as instructed but exactly the same result. I'm able to create a new account which accepts orders but not the SIM101

[NinjaTrader_EricB]

Thank you for your reply,

Sorry to hear that didn't help, I appreciate the additional information. Because the issue is isolated to the single sim account, I suggest repairing the database.

Disconnect NinjaTrader from any open connections via Control Center > Connections > Disconnect
From the NinjaTrader Control Center window select the menu Tools > Database Management
Click on 'Repair DB'
Press the "Repair" button

After this is complete, try testing the order again.

We look forward to assisting further.

[sean003.5]

I tried repairing the Database but still the same result

[NinjaTrader_EricB]

Thank you for your reply,

Please rename your database with the following steps :

Shutdown NinjaTrader and Go to the Start Menu
Select My Documents--> NinjaTrader 8--> DB--> NinjaTrader.SDF.
Right click on NinjaTrader.SDF and select "Rename." *Name it "OLDNinjaTrader.SDF."
Then restart the software and NinjaTrader will create a fresh database file to use
Unfortunately the following items stored in the old database will be lost - Session templates, Instrument Lists / Custom Instruments, historical trade execution data, saved Strategy Analyzer backtest results

Let me know if you see the same when submitting orders.