Ninjatrader 8 Crashes on Startup

[Clydewallace]

Hi,

Ninjatrader now keeps crashing on startup.
I tried to uninstall/re-install, no joy.
Crashes with external monitor, and also with no external monitor.
Windows 10 Pro v1607 14393.693
Microsoft Surface book.
Crashes at startup, here is how it looks:

https://www.screencast.com/t/B01ulamQOG

I tried deleting my workspaces.xml, and it replaces it with this:

<?xml version="1.0" encoding="utf-8"?>
<NinjaTrader>
<OpenWorkspaces>
<OpenWorkspace>Untitled1</OpenWorkspace>
</OpenWorkspaces>
<ActiveWorkspace>Untitled1</ActiveWorkspace>
</NinjaTrader>

Also please find enclosed logs and trace.

Thanks so much!

---------------------------------------------------------------------------------------

2017-03-13 10:58:40:293|2|4|Session Break (Version 8.0.5.1)
2017-03-13 10:58:41:585|1|4|Verifying license at primary server...
2017-03-13 10:58:41:797|1|4|Type=Simulation State=Verified Start Date=12/31/2004 End Date=11/30/2099
2017-03-13 10:58:42:986|1|4|Global simulation mode enabled
2017-03-13 10:58:44:173|1|2|Using IS (is-us-002.ninjatrader.com/31658)
2017-03-13 10:58:44:194|1|4|Automated trading disabled
2017-03-13 10:58:44:196|1|4|Auto connecting 'My FXCM'...
2017-03-13 10:58:44:252|1|2|My FXCM: Primary connection=Connecting, Price feed=Connecting
2017-03-13 10:58:44:595|1|32|Order entry hot keys disabled
2017-03-13 10:58:44:597|1|4|Auto close enabled=False
2017-03-13 10:58:45:779|1|4|Restoring workspace 'Untitled1'...

[NinjaTrader_EricB]

Hello Clydewallace,

Thank you for your post,

To test, please navigate to the Documents > "NinjaTrader 8" folder. Rename the "config" file here as "config.old" and restart NinjaTrader.

This is where the license key and connections are stored, so NinjaTrader will start without the connections and with the @Sim key entered..

Try launching NinjaTrader 8 again, are you able to launch normally?

We look forward to assisting further.

[Clydewallace]

RESOLVED! Thanks!