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error message ''account has been manually locked out''

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    error message ''account has been manually locked out''

    error message ''account has been manually locked out'' is displayed when trying to connect to ninja continuum.

    my account is with dorman.
    who within ninja or dorman should i contact to address the problem?

    #2
    Hello joemiller,

    Can you please contact our NinjaTrader brokerage team regarding this connection error. You can contact them at brokeragesupport[at]ninjatrader[dot]com.

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      #3
      thanks.
      the issue is probably that i just closed an individual account and opened a joint account with Dorman

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