Alerts not triggering

[funk101]

NT 8: I've set up an alert for the 'AskPrice' >= [number] to email to a text message. It works upon testing, however, as I sat here and watched the price move to and beyond the trigger, nothing happens. I even set to rearm after bar close as well. I see in the logs there are NO errors, and that the trigger is still enabled.

[NinjaTrader_ChelseaB]

Hello funk101,

Have you set up an email share service?

Are you receiving test emails?

Are you seeing the Alerts appear in the Alerts window?

[funk101]

Yes, yes, yes

[NinjaTrader_ChelseaB]

Hello funk101,

May I have a screenshot of the Alerts -> Action settings where the share service is selected?

[funk101]

Hmm, it worked late at night, same settings. Did not work during busy market times. Still hacking it, will see if it works during trading day.

[NinjaTrader_ChelseaB]

Hi funk101,

I'm wanting to verify the settings with a screenshot and if everything looks good I'd like to schedule a call with you to assist via remote support.

[funk101]

Ok, let's do this

[NinjaTrader_ChelseaB]

Hello funk101,

If you are not wanting to provide a screenshot of the settings, please send an email to platformsupport [at] ninjatrader [dot] com so that we may schedule a call. In the email please include a link to this forum thread.