Missing 1 week of ES data

[orenshkol]

Hi,
For some reason I'm missing the ES data from 10/9/15-10/18/15 in NT8, as you can see in the attached image. I checked and I have the data in NT7.
I deleted all the ES data and cache, did repair DB, downloaded the ES data again and still gotten the same result.

Please help.

[NinjaTrader_DrewO]

Hello,

Thank you for contacting us to report this item.

So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170222.XXXXX.txt'. There will likely be multiple files for each day.