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NT8040: instrument edits not saving

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    NT8040: instrument edits not saving

    Don't have time to search on phone for existing reports.


    I edited to equities ETH from ETH and added a symbol map for tda index mapping. I know it worked because street I disconnect and reconnect, I was receiving data finally.

    Everything reset upon restart,no tda mapping, back to RTH.

    #2
    Hello sledge,

    Thank you for your post.

    Do you see any messages in the Log from the restart? If so, what do these messages report?

    Please send me your log and trace files so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Email Support. Please reference this thread in the body of the email.

    I look forward to your response.

    Comment


      #3
      I'll send tonight, but here's a preview (not sure why spy is acting up).
      Attached Files

      Comment


        #4
        Hello sledge,

        Thank you for your patience.

        Were you able to send over the log and trace files?

        Has this occurred since you last saw it on the 6th?

        I look forward to your response.

        Comment


          #5
          Same issue here. When changing instrument session template, tick size etc it wont be saved next time you log in.

          Comment


            #6
            Hello mpe66,

            Thank you for your post.

            Please send me your log and trace files so that I may look into what occurred. You can do this by going to the Control Center-> Help-> Email Support. Please reference this thread in the body of the email.

            I look forward to your response.

            Comment


              #7
              NT_PH was able to reproduce this issue in 8.0.4.0.

              (I also confirmed on 2nd machine).

              Comment


                #8
                Originally posted by sledge View Post
                NT_PH was able to reproduce this issue in 8.0.4.0.

                (I also confirmed on 2nd machine).
                It is working in 8.0.5.0 as per the bug fix mentioned in the release notes.

                In fact - all my crazy edits are there! So it was saving, just never restoring properly.

                Comment

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