Thanks.
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Error logging
Collapse
X
-
Error logging
Is there error logging I can enable with this platform? It has crashed 4 times today! Just freezes up and I have to kill the process and restart. I want to create a dump file or something and send it your guys to see what the problem is.
Thanks.Tags: None
-
Hello Grantx,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.
Open your NinjaTrader folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once complete, you can delete these compressed folders.
I look forward to your reply.
Latest Posts
Collapse
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
Started by cmoran13, 04-16-2026, 01:02 PM
|
0 responses
72 views
0 likes
|
Last Post
by cmoran13
04-16-2026, 01:02 PM
|
||
|
Started by PaulMohn, 04-10-2026, 11:11 AM
|
0 responses
42 views
0 likes
|
Last Post
by PaulMohn
04-10-2026, 11:11 AM
|
||
|
Started by CarlTrading, 03-31-2026, 09:41 PM
|
1 response
167 views
1 like
|
Last Post
|
||
|
Started by CarlTrading, 04-01-2026, 02:41 AM
|
0 responses
101 views
1 like
|
Last Post
by CarlTrading
04-01-2026, 02:41 AM
|
||
|
Started by CaptainJack, 03-31-2026, 11:44 PM
|
0 responses
165 views
2 likes
|
Last Post
by CaptainJack
03-31-2026, 11:44 PM
|

Comment