Using FXCM as my data and using the same atm I always use 20 pip stop loss and 40 pip take profit and moving stop loss after the market moves 20 pips in my favor. The Atm never move my stop loss to breakeven +2 pips and the market moved 22.5 pips in my favor. This has never happened before. I just installed 8.0.4.0 last night. Please Help!!!
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Hello FXMIKE,
Can you please send me your log and trace files so I can investigate. Go to Control Center-->Help-->Email Support. Put 'Att Jason, 1653673' in the subject header and make sure 'Log and trace files' is enabled.
Please include what instrument you traded and at what time the entry order filled. -
Hello FXMIKE,
Thanks for sending in your files.
I'm glad you were able to verify your ATMs are properly working and that cause was your order did not go through.Comment
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