Updates to NT8 version 3.1 Cannot connect to FXCM

[kangethe]

I am getting an error message when I try to connect to FXCM connection.

My FXCM: A native exception occurred or the API failed to initialize. (Panic)

[NinjaTrader_PatrickG]

A basic uninstall and reinstall should resolve (this will not affect your custom files and settings):

• Close all running applications.
• Make sure NinjaTrader is closed from the Windows Task Manager:
• Then from the Start menu select --> Control Panel --> Add and Remove Programs or Programs and Features
• From Add and Remove Programs select NinjaTrader 8 and click Remove.

Once these steps are completed, download and install NinjaTrader from the link below:

• http://www.ninjatrader.com/download-registration.php