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Chart not being updated on laptop while display turned off or lid closed
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Originally posted by ic41213 View PostThis issue can be reproduced with Windows Server 2008 on vmware. The chart only updates approximately once a minute, or while dragging it.
Also, can you clarify - you are unable to reproduce this on other versions of WIndows or using another method of connection (TeamViewer, for example)?
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I did some more tests, and it seems it happens with old VMware versions (VMware 10).
It cannot be reproduced with VMware player 12.5.4 (current version).
It can be reproduced by using hardware version 10 with VMware workstation, which can be downloaded here and used for free in trial period:
VMware Workstation Pro lets you run multiple operating systems as virtual machines (including Windows VMs) on a single windows or Linux PC.
HW compatibility for version 10 can be selected via "New Virtual Machine -> Custom".
I could reproduce it with Windows 7. I think the Operating System, or method of connecting to the VM (e.g. Windows Remote Desktop) doesn't matter.
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Originally posted by NinjaTrader_PatrickG View PostCan you give me the exact steps I would need to take to replicate this issue?
Also, can you clarify - you are unable to reproduce this on other versions of WIndows or using another method of connection (TeamViewer, for example)?
This maybe a result of having no indicator on Vix chart?
Teamviewer to laptop 1, then remote desktop to win 7 laptop 2.
The bars are being built, it just appears it isn't moving forward always (visual),because when they appear, it's rather instantly.
I'll add an Ema to Vix and see if results differ.
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Originally posted by sledge View PostAnd this time it was spy stuck since yesterday afternoon.
Vix with indicator was fine.
Originally posted by gjing View PostHi,
When running 8.0.2 on my laptop, the chart stopped updating when I turned off the display or closed the lid (the laptop still kept running).
NT7 worked well, never had this kind of issues. Please help.
Thanks,
Gary
Can you clarify - are you connected to TDA when you experience these issues? If so, I believe this is an expected limitation of the TDA API. We discussed this in ticket #1677625 and forum post http://ninjatrader.com/support/forum...212#post499212
To confirm - respond to the email I sent you for ticket #1677625 and I will send you my guest Kinetick credentials to eliminate or confirm that TDA is the root cause of what you're experiencing. If you no longer have this email, write a new email into PlatformSupport[AT]NinjaTrader[DOT]com referencing ticket #1677625 ATTN Patrick G
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If you're still experiencing issues in the latest release (8.0.7.1), please write into PlatformSupport[AT]NinjaTrader[DOT]com with a brief description of what is occurring and also include your log and trace files so we can assist you.
Here is how you can include your files in your email:
- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
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Originally posted by gjing View PostWell, not really. It still happens from time to time, but not always, like in the older versions.
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