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Unhandled exception for workspaces ''save as''?

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    Unhandled exception for workspaces ''save as''?

    The following message was displayed when I tried to do a Workspaces ''save as''.
    I have no idea what it means ... what should I do?
    Click image for larger version

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    #2
    Hello,
    Thank you for your response. Can you please clarify the exact steps you took to receive this error? Also can you please clarify if you named the Workspace the same as an existing Workspace?

    Comment


      #3
      Originally posted by NinjaTrader_RyanM View Post
      Hello,
      Thank you for your response. Can you please clarify the exact steps you took to receive this error? Also can you please clarify if you named the Workspace the same as an existing Workspace?
      TO RYAN:
      step1 ''save as'' NewName
      step2 click on Save button
      error message ''Unhandled exception: An item with the same key has already been
      added'' appears on screen.
      step3 click ''OK'' button on error message window
      step4 expected workspace NewName does not appear on workspace dropdown list.

      You are welcome to remotely logon to my computer.

      Comment


        #4
        Hello JoeMiller,
        Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

        You can do this by going to the Control Center-> Help-> Mail to Platform Support.
        Please reference the following in the email body: ATTN RyanM

        Comment


          #5
          Log & Trace files sent 1:24pm EST

          Originally posted by NinjaTrader_RyanM View Post
          Hello JoeMiller,
          Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

          You can do this by going to the Control Center-> Help-> Mail to Platform Support.
          Please reference the following in the email body: ATTN RyanM
          http://ninjatrader.com/support/forum...ad.php?t=94394
          Log & Trace files sent 1:24pm EST

          Comment

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