In NT8, when I use Help>Email Support the box "Your email address" is not autofilled as it was in NT7. I have filled in the Tools>Options>Share Services "Email" section. Is there something else that needs to be configured?
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Hello Camdo,
Thank you for your post,
NinjaTrader 7 will save the email address under Help > Mail to Platform Support after a support request has been submitted.
In NinjaTrader 8, this is not happening, I can confirm I am seeing the same on my end. I will forward to our Development team to look into further.
Thank you for reporting, let us know if we may assist in the future.
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