Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

write cache error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    write cache error

    This morning when I loaded my usual workspace I had the following error message :
    Unable to write cache data.

    Don't see something wrong on my charts though. Wondering if this is important or not.

    Thanks for helping.

    #2
    Typically this message occurs due to an issue when loading chart data.

    If I understand you correctly, the platform loaded without issue after dismissing this message?

    To investigate further I would need your log and trace files. Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 1628277 ATTN Patrick G

    Comment


      #3
      OK Patrick

      Just sent the files

      Waiting for your response
      Thanks

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by argusthome, 03-08-2026, 10:06 AM
      0 responses
      65 views
      0 likes
      Last Post argusthome  
      Started by NabilKhattabi, 03-06-2026, 11:18 AM
      0 responses
      41 views
      0 likes
      Last Post NabilKhattabi  
      Started by Deep42, 03-06-2026, 12:28 AM
      0 responses
      23 views
      0 likes
      Last Post Deep42
      by Deep42
       
      Started by TheRealMorford, 03-05-2026, 06:15 PM
      0 responses
      26 views
      0 likes
      Last Post TheRealMorford  
      Started by Mindset, 02-28-2026, 06:16 AM
      0 responses
      52 views
      0 likes
      Last Post Mindset
      by Mindset
       
      Working...
      X