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NinjaTrader
Kinetick Connection Issue
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Hello,
Thank you for posting.
So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20161204.XXXXX.txt'. There will likely be multiple files for each day.Drew O.NinjaTrader Customer Service
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