NinjaTrader 8 has stopped working release version

[niks.baps]

I just installed latest NT8 release version ,when I switch to instrument or time frame after few seconds NT8 stopped working and ask to force to exit

[NinjaTrader_DrewO]

Hello,

Thank you for contacting us to report this item.

I'm sorry to hear you're frustrated with this matter.

So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20161114XXXXX.txt'.

[jcrza]

Having the same problem.

EDIT: Problem persists on brand new install after deleting all old files without loading any indicators or customizing anything. It's a bug in the release that is able to be reproduced by just using a chart for a few minutes.

The only thing I could think that makes my system unusual is 144hz main display and multiple 60hz and odd size screens.Does OP also have large screens or a high refresh rate?

[NinjaTrader_DrewO]

Hello,

I would also invite you to write into PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20161114XXXXX.txt'.

[The_Wiz]

I having the same problem. My workspace consists of 3 chart, when I open NT8, one of them works, the second doesn't show up and the third freezes and I can't communicate with either the second or third chart.

I have also sent a email, with tracefile and link to this thread.

[NinjaTrader_Brandon]

Hello The_Wiz,
Thanks for your post.
We will review your email and get back to you with our findings.