I currently opened an account with Topstep a couple days ago. I have tried everything to connect it to my ninjatrader account, with no luck. I have followed the instructions multiple times, triple checking everything. I am currently connected to Topstep but it says Sim101, instead of my evaluation account. I also checked and have Global Simulation checked off. Eveything in Rithmic is also correct and working.
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Topstep / Ninjatrade connection
Hello everyone,
I currently opened an account with Topstep a couple days ago. I have tried everything to connect it to my ninjatrader account, with no luck. I have followed the instructions multiple times, triple checking everything. I am currently connected to Topstep but it says Sim101, instead of my evaluation account. I also checked and have Global Simulation checked off. Eveything in Rithmic is also correct and working.
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Hello frlajr813,
Thank you for posting on the NinjaTrader forums.
In this case, your username might not have the correct entitlements to see/use evaluation accounts. In this case, because we don't want to divulge sensitive information online I'd like you to forward your request to our support team at clientservices@ninjatrader[dot]com.
Thank you in advance, we look forward to assisting further.
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