helpful

[Irukandji]

................................

[NinjaTrader_Clayton]

Hello Irukandji,

Thank you for writing in.

Please make sure you are using NinjaTrader 8.1.4.2:

• Go to the Control Center > Help > About

If you are not using the most current version of NinjaTrader, please use the steps below to update your platform:

• Login into your NinjaTrader Account Dashboard
• Click "Download" in the bottom left-hand corner of the sidebar
• Select "Download" in the "Most Recent Release" section
• Once the installation is downloaded, ensure any previous version of NinjaTrader is closed before running the installation package.

After completing the installation, you can log into the platform using the same username and password as your NinjaTrader Account Dashboard.

• Note: Updating NinjaTrader Desktop will not affect any custom configurations, workspaces, or add-ons.
• A visual walkthrough of the update process may be found here in our Help Center.

From there, please make sure you are using the specific version of Trader Workstation as specified below:

• Click here to see the Interactive Brokers Connection guide
  • TWS 10.33.1b - Download
    • Please refer to the Connection Guide above for the Configuration settings
    • If you have another version of TWS or IB Gateway on the computer, I suggest uninstalling it first to remove confusion moving forward

Once you have the version of Trader Workstation as specified above, connect to your account within TWS.

• After you are connected in TWS, you are then able to connect to the account within NinjaTrader.

Finally, use the following steps to rename the database file so NinjaTrader automatically creates a new one:

• Close NinjaTrader
• Go to Documents folder > NinjaTrader 8 > db > NinjaTrader.sqlite, right-click on this file and select 'Rename' and change the name to "NinjaTrader Old.sqlite" and then click off of it anywhere to save the name change
  • Please click here for a video demonstration of how to rename the Database file

From here, reconnect to the account and check the values.

• If they are still off, right-click the account > Change the Currency to match the currency the account balance is held in.

Please let us know if we may provide any further assistance.

Have a wonderful day!