When I connect to my live account under the connections tab my bar timer will not start. I have not had any issues with it until today. I also have a Rithmic account that I use with Apex and when I connect to that connection there are no problems. I'm not sure what to do.
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Hello Oldhillbilly,
Thank you for posting.
So I may look into this further please send an email to [email protected] with "ATTN: Chris Jameson" in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.
Please follow the steps below to manually attach your log and trace files to your email.- Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as an attachment in your email
- Once complete, you can delete these compressed folders.
Christopher J.NinjaTrader Customer Service
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