Connections

[Oldhillbilly]

When I connect to my live account under the connections tab my bar timer will not start. I have not had any issues with it until today. I also have a Rithmic account that I use with Apex and when I connect to that connection there are no problems. I'm not sure what to do.

[NinjaTrader_ChristopherJ]

Hello Oldhillbilly,

Thank you for posting.

So I may look into this further please send an email to [email protected] with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.

Please follow the steps below to manually attach your log and trace files to your email.

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as an attachment in your email
• Once complete, you can delete these compressed folders.

Thanks in advance.