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HELP! "A rate limit for too many order request has been hit"

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    #16
    Originally posted by dakensei View Post
    Hello backtester831. Can I send you a message through here to discuss the option you recommended. I am also having rate limits errors.
    Would be best for you to send NinjaMobileTrader a message directly as they helped set up the cross prop firm local network trade copying for me correctly so that I don't have rate limit problems anymore.

    Comment


      #17
      Originally posted by NinjaTrader_Clayton View Post
      Hello quantyse_ntforum,

      Thank you for the message.

      The API limits being triggered can be caused by the following:
      • The maximum number of contracts per order is 100.
      • In a 60-minute timeframe, users can only initiate up to 5000 unique actions.
        • Placing, modifying, and canceling orders are each separate actions.
      • When trading with groups, every trade on each account is seen as a separate action.
        • Placing an order on 20 accounts will be counted as 20 distinct actions.
        • Once you've reached this limit, no actions can be taken.
      • This is tracked by IP Address and Username.
        • So, using multiple devices wouldn't allow you to circumvent the limit.

      When users have multiple accounts being grouped or copy traded, it is easier for a user to hit this limit.
      • If a user has an ATM Strategy with a Trailing Stop, this is a more common reason users hit this limit. Especially when the action is being replicated across multiple accounts.

      Unfortunately, there is no way to change or modify the Rate Limit for a single user as this is defined on an Organizational level.
      • The user would have to change their trading behavior to avoid hitting the limit moving forward.
      • These are defined at a specific value to ensure system stability and security and will not be changed.

      If you hit the "API Request Limit" message, please reach out to Support[AT]NinjaTrader[DOT]com and we can help you reset it.
      • CRITICAL — If your inquiry involves live orders, please always reach out to your broker or evaluation provider immediately to confirm and manage your live orders and positions.
        • Then, once you've managed the account with your Broker/Evaluation Provider, reach out to the NinjaTrader Support Team directly for further help.

      Please let us know if we may provide any further assistance.​​
      Does this apply even when the brokerage does not have such limits? For example, IBKR actually promotes market-making.

      Comment


      • NinjaTrader_Clayton
        NinjaTrader_Clayton commented
        Editing a comment
        This is only specific to a connection using the "NinjaTrader" connection type.

        Since Interactive Brokers has its own connection and rules, you'd have to speak with them for more information.

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