SPY charts not updating this morning

[M_ichel]

Hi everyone.
This morning, my charts of SPY (Daily and 10-minutes) don't update. I have this ticker in different windows of a workspace and they're actually showing different prices, but not moving, not updating.

I deleted the main window where I chart this ticker, re-created the window and the chart, and still, nothing happens.

On TWS, everything is OK, prices are updating, etc.

What more can I do to fix this??? Re-start the whole NinjaTrader???

BTW every other ticker ($COMP, NVDA, AAPL, etc. are all updating normally.

Thanks.

[NinjaTrader_Erick]

Hello M_ichel ,

Thank you for reaching out.

Yes, I would advise you restart NinjaTrader if you have not yet done so. Since this is a case of something that was working, and then all of a sudden stopped without you changing anything, we would want to rule out simply restarting as a solution.

Plus the specific troubleshooting step I added below, also involves restarting anyway.

Resetting your instruments may resolve this behavior. To reset your instruments:

1. Disconnect from any active connections in the Control Center > Connections dropdown
2. Go to the Control Center > Tools > Database Management window
3. Under the “Update instruments” section, ensure the “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click 'Update'
4. Restart NinjaTrader, and then test for this behavior again

Please let us know if we may be of further assistance.

[M_ichel]

Problem fixed. Thanks, Erick!