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Can't import ninjascript & hourly US RTH templates are off

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    Can't import ninjascript & hourly US RTH templates are off

    Good Day,

    When I try to import ninjascript, I get the following message "Unhandled exceptions: Could not find a part of the pathC:/Users/allan/OneDrive/Documents/NinjaTrader 8/tmp/import/backup". Also, the templates for my hourly US RTH bars are not starting at the correct time. I went into the folder, and renamed the bin folder to"old bin". I still have the same problem. I even removed ninjatrader from my pc and deleted all the files and tried starting from scratch. I still have the same problem.
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    #2
    Hello alchippe441​,

    Thank you for reaching out.

    One step that may be a quick fix would be to rename that folder specifically.

    I recommend this procedure to only isolate this folder:

    1. Close NT8

    2. Go to your PC -> Documents -> NinjaTrader 8 -> tmp

    3. Select the "tmp" folder and right click and select "Rename. (Rename). You may need to select "show more options" first.

    Click image for larger version

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    4. Rename this folder to "OLDtmp".

    5. Repair the platform so that it creates a new folder.

    To repair:
    • Go to your computer's Control Panel > Programs and Features (Note: look for 'Control Panel' to find it within the Windows Start Menu. This will be a different window than the Settings page.)
    • Left-click once on NinjaTrader 8 > select 'Repair' above the list of available programs
    • Restart the platform after it finishes repairing, and test this behavior again.


    6. Start NT8 and you should now be able to go to Tools -> Import and import any custom indicators you have available.​



    The time frames that will be seen on the charts is controlled by the Trading Hours template.

    You may view what template is in use on the chart by right clicking > Data Series > Data Section > Trading hours Template. When "< Use instrument settings>" is selected, NinjaTrader uses the hours that are defined in the instrument itself.

    To view what hours the Session Template refer to, go to Tools > Trading Hours. Use the top drop-down menu to view the template and its corresponding hours.

    If you do not see a predefined template that fits your needs, you can create a custom Trading Hours Template by clicking the add button at the bottom-left of the Trading Hours window.​

    Please see the below section of our help guide for more on Trading Hours Templates.

    Trading Hours Templates - Desktop

    Let us know if we may be of further assistance.​
    Erick P.NinjaTrader Customer Service

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