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Unable to log into platform

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    Unable to log into platform

    I keep getting an unknown error message when I try to log into ninja. I've synced my clock already, Any suggestions?

    #2
    Hello Conceptzx,


    Thank you for posting on the NinjaTrader forums.


    In order to keep your information off the public forum, please email your request to clientservices@ninjatrader[dot]com.


    We are particularly interested in the connection that you made for yourself within the platform, please attach a screenshot of that within your response.



    Thank you in advance; we look forward to assisting further.

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