Cannot place a trade

[yankeeo87]

I have connected to my live account on my desktop everything is connected properly but when I try to place a trade I get error message saying "account incorrect or not specified"

[NinjaTrader_ChristopherJ]

Hello yankeeo87,

Thank you for posting.

So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.

[esbee]

Same here and when I want to send a message through support, I have the following message

[NinjaTrader_ChristopherJ]

This is due to our backend system hitting limits it wasn't previously. Our Development team is aware of the behavior and investigating further.

In the meantime to contact our support team please send your inquiries thru your email provider manually to [email protected].