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Not getting Level 2 data

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    Not getting Level 2 data

    I upgraded to Level 2 CME data, logged out of the portal and Ninja. Logged back in to both. I am not receiving Level 2 data (e.g. ES 03-25 or NQ 03-25). What is the issue?

    #2
    Who is your broker?

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      #3
      Hello 12VMan,

      Thank you for posting.

      So I may look into your account further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

      Thanks in advance.
      Christopher J.NinjaTrader Customer Service

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