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Random disconnect and re-connect

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    Random disconnect and re-connect

    It has been a WHILE since I have been having several issues with NT Desktop and not getting resolved, has anyone else experienced this? (Disconnect /reconnect.) If trades are placed in sim or live and if I disconnect and log off then re log back in and connect, all of the orders I placed are re-announced - Order Filled, Order Filled, Order Filled,. No matter how many trades I placed, the same number is re-announced and THEN CONNECTION. I did everything Technical support suggested and this problem still persists. Case #05900388, Case: #05772131, Case: #04617321
    And lets not even discuss the multi-broker account with T.D. Ameritrade now Schwab. Reminds my of NT6.0

    #2
    Hello Joshua 1:8,


    Thank you for posting on the NinjaTrader forums.



    It looks like we sent you a call request invite as early as of January 31st - we would like you to use this link to schedule a call at your earliest convenience. We'll resend the link so it sits at the top of your inbox and you don't have to go looking for it.


    Thank you and I hope we can further assist!
    Luis H.NinjaTrader Customer Service

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      #3
      Hi Luis, Scheduled. Thanks.

      Comment


        #4
        I have noticed that same issue at my end after upgrading to the current version of NinjaTrader desktop. I am using Kinetick for market data and Schawb broker (beta) for broker connection. I am still in my development and testing phase, but it gives me pause about going live with this current state of the software connectivity.

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