Dear support team,
I am experiencing an issue in NinjaTrader 8 when viewing charts with Rithmic data. When there is a gap between sessions, instead of leaving a blank space, the chart draws a long candle that covers the entire gap, connecting the previous session’s close with the new session’s open.
This issue occurs with all futures markets, not just 6E. As an example, I have attached a screenshot of the gap from the Monday, February 3rd, 6E open, where there should be an empty space but instead, a candle is drawn.
I have tried several solutions, including:
Despite these attempts, the issue persists across all timeframes and all futures instruments. I would appreciate your assistance in resolving this issue so I can properly visualize gaps.
Looking forward to your response.
Best regards,
Gerard Campillos
I am experiencing an issue in NinjaTrader 8 when viewing charts with Rithmic data. When there is a gap between sessions, instead of leaving a blank space, the chart draws a long candle that covers the entire gap, connecting the previous session’s close with the new session’s open.
This issue occurs with all futures markets, not just 6E. As an example, I have attached a screenshot of the gap from the Monday, February 3rd, 6E open, where there should be an empty space but instead, a candle is drawn.
I have tried several solutions, including:
- Setting Trading Hours to CME FX Futures RTH.
- Enabling "Break at EOD" in the chart settings.
- Changing the "Merge Policy" to "Do not merge".
- Clearing the data cache (db\cache, db\minute, db\day) and reloading the data.
- Testing different chart types (candlestick, tick, range).
- Comparing with another data provider like Kinetick, where the gaps appear correctly.
Despite these attempts, the issue persists across all timeframes and all futures instruments. I would appreciate your assistance in resolving this issue so I can properly visualize gaps.
Looking forward to your response.
Best regards,
Gerard Campillos
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