Sim accounts Market Orders

[JackyP]

Hello. My simulation accounts when I market buy or sell in NQ is about 100 points lower from the current price. May I know how to fix this? I tried to send for help in Ninjatrader but It says my message cannot be sent because the limit on the number allowed outgoing messages was exceeded.

[NinjaTrader_Clayton]

Hello JackyP,

Thank you for the note.

If the "Email Support" feature isn't working that would mean our inbox is temporarily full for the hour and you would need to email support manually at Support[AT]NinjaTrader[DOT]com


From the description, it sounds like your platform is experiencing Rendering Delays.

Rendering Delay occurs on your charts when they are trying to print too much information at once and cannot keep up with the current price.

• This may become more prevalent on your charts during periods of high volatility and fast market movement.
• You may also notice your orders filling immediately or being rejected as well as they are submitted to prices nowhere near the current market price.
• Oftentimes, this is being caused by 3rd-party add-ons that are not efficiently rendering on your charts.

To test for a price delay on your charts, compare the Last Price shown in your Chart to the Ask/Bid in the Chart Trader or the price of the same instrument in a SuperDOM window.

• If the prices match, this indicates you are not getting delayed data and that your chart is successfully showing live data.
• If the prices do not match, this indicates that your chart is experiencing rendering delay, meaning that it is printing too much information due to inefficient indicators or too many objects on your workspace.

If you confirm that your charts are falling behind the current market price, you may open the NinjaScript Utilization Monitor to see what (if any) NinjaScript items may be contributing to the symptoms:

• Control Center > New > NinjaScript Output
• Right-click within the NinjaScript output window > Select 'NinjaScript Utilization Monitor...
• This window will begin to populate with NinjaScript items in order of time spent processing
• Let this window populate for at least a few minutes
  • How to interpret the NinjaScript Utilization Monitor results to diagnose Rendering Delays
    • If you are still not sure of what the results indicate, take a screenshot of the Utilization Monitor and send the results in a response to this email

To Resolve the Rendering Delays:

• You will need to reduce the complexity of your workspace and remove things until it is able to keep up in real-time again
• If any indicators jumped to the top of the NinjaScript Utilization Monitor, then remove them from the workspace and see if performance improves
• If yes, then you will want to reach out to the developer of those add-ons and ask for further tips and suggestions on how to reduce their impact
• You could also create a new workspace from scratch while being aware of the Performance and also utilizing the Tips and Suggestions from the following Help Guide:
  • Performance Tips

Please let us know if we may provide any further assistance.

[JackyP]

Thank you so much for this answer. I have very little indicators but I have quite a bit of drawings. I will follow your suggestions to see what is causing rendering delays.