Chart won't display minute bars

[banco]

As per title chart will display other bar types (range, renko) but will not display minutes

[NinjaTrader_Erick]

Hello banco ,

Thank you for reaching out.

In this case, we will have to determine the configuration of the chart as well as the data source you are using.

First, disconnect all active connections.

-Go to Connections -> and disconnect all green connections.

Next, open a new workspace.

-Go to Workspaces -> new -> and create a blank workspace.

Now please create the following graph to use for testing. This removes many variables to ensure that nothing prevents the chart from working as expected:

• Go to Control Center > New > Chart.
• Select ES 03-25 (also written as "ES MAR25")
• Make a 1 minute chart
• Set the 'Days to load' to 5
• Make sure the 'Template' in the upper right corner is set to "< None >".
• Set the Timeframe > Trading Hours > To "use instrument settings".
• Click OK to create the chart
• Now connect only to your broker/live data feed.
• Does the chart load as expected?
  • Is the historical data displayed and is there real time data?
  • If you open the Chart Trader panel, does it show values for Ask and Bid quotes or just 0's?
    • If this chart has loaded and works as expected, how does it differ from the other chart?

If the test chart has not loaded, please provide more information on the following questions to see why historical data is not displayed.

• What broker or market data provider are you connecting to for Real-time and Historical Market Data?
• Are you connected to your Market Data provider and see the green circle next to its name?
• Do you get Real time market data? Once you open the chart, does it start plotting from that moment in time or just nothing loads in?
• Do other instruments like the NQ 03-25, or YM 03-25 Load in or do no Futures instruments work?

We look forward to your reply.