No Historical Bars populating with Rithmic connection

[George21]

I have a Rithmic data feed from ApexTraderFunding. The Rithmic credentials give an instant data feed in NT8 but none of the historical candles are populating. Is there a setting in NT8 that needs to be enabled or do I need an additional data feed to populate the historical bars?

[NinjaTrader_ChristopherJ]

Hello George21,

Thank you for posting.

This has been reported to our server team and they are currently investigating this further. I will update this thread once I have received confirmation this has been resolved.

Thank you for your patience.

[NinjaTrader_ChristopherJ]

I have received confirmation this has been resolved, to reconnect to the historical data server please restart NinjaTrader.

[George21]

I have restarted NT8 after redownloading the latest version of NT8. I cannot connect at all at this point. Apex has nothing further to say except that I should contact Ninja Support directly. I have Rithmic data credentials from both Apex and Tradeify and both of them do get me connected in the Rithmic app.

[NinjaTrader_ChristopherJ]

So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.