Misaligned data streams

[Mindset]

I seem to have misaligned data streams.
I like to put ES and MES together but always find one bar series is about 7-9 seconds out.
On investigation I found an even stranger thing - the same bar series on two panels has different bar time stamps.
See attached.

[NinjaTrader_Clayton]

Hello Mindset,

Thank you for the message.

When I tested this chart on my platform, the bars were updating in time with each other.

• 

Please know that while the ES and MES will be close, it is expected for their prices to be different at times since they are separate instruments.


Please use the steps below to ensure your PC Clock is in Sync:

You may use the steps below to sync your PC's internal clock that NinjaTrader's Charts use for its timestamps.

• Shutdown NinjaTrader
• Right-click on the clock in the lower-right corner of your desktop
• Select "Adjust date and time"

For Windows 10, select 'Date, Time, and regional formatting' > 'Additional date, time, and regional settings' > 'Set the time and date'

• Select the 'Internet Time' tab at the top
• Set the server to time.nist.gov and click "Update".
• If the message that appears says successful your PC clock should now be updated.
• If not, select a different server from the Server: drop-down and try again (repeat until one of the servers is successful)

For Windows 11, select Sync Now under Additional Settings. We would also recommend enabling your computer to set the time and the time zone automatically if they are not already enabled.

After updating the PC clock, reopen NinjaTrader, then right-click in the Chart and select "Reload All Historical Data".


If the bars from both data series are still not posting at the same time, please let us know and we will provide further steps to investigate this further.


Please let us know if we may be of further assistance.

[Mindset]

Hi
I have tried that and I still end up with misalinged data series

[NinjaTrader_Clayton]

Hello Mindset,

Thank you for the update.

Please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:

• Within NinjaTrader, go to the Control Center > Help > Email Support...
• To: Set this to "Platform Technical Support"
• Subject: Copy and paste the Forum URL
• Attach: Attach a file, picture, or compressed file to share multiple files/pictures
• Body: Include any other information you would like to share on the situation
• Make sure 'Log and Trace files' is checked to include the requested files
  • Send the email

We look forward to your response and resolving your inquiry.

[Mindset]

Thanks. The markets are now closed for the weekend so I will try a few more things and if they don't work talk to support on monday.
Have a great weekend.

[Mindset]

Log and trace files sent