indicator only calculating on live data, Tick replay enabled

[joshwerrmann]

Hello, I cannot get cumulative delta or other orderflow indicators to display historic data properly. They calculate only on live data. Tick replay is enabled both on the chart, and in the tools > options > market data section. Previously, these have displayed properly and no changes have been made. See attached screenshot for context

[NinjaTrader_LuisH]

Hello joshwerrmann,


Thank you for posting on the NinjaTrader forums.


Let's try testing your platform in Safe Mode to verify if this behavior is caused by a 3rd-party add-on or is isolated to your Workspace using the steps below. Safe Mode will prevent NinjaTrader from:

• Loading workspaces and connecting on start-up.
• Loading custom assemblies (3rd-party add-ons and NinjaScripts)
• Getting instrument updates from the server

To open the platform in Safe Mode:

• Go to the Windows Start Menu
• Search for NinjaTrader > select 'NinjaTrader (Safe Mode)'
• Once you have opened the platform in Safe Mode, you may manually connect to your Data Provider from the Connections dropdown

Once you are connected, open a new chart with no custom bar types, indicators, or templates and test for issues. Does the behavior persist on this blank Workspace in Safe Mode?

If not, please try opening your previous workspace from the Control Center > Workspaces dropdown. It may already appear as open. Hit 'close' and do not save, then re-open it again for your windows to appear. You will notice that no 3rd-party add-ons are available in Safe Mode. Does the behavior return to your regular Workspace in Safe Mode?



Thank you! I look forward to assisting further.

[joshwerrmann]

Hello Sir, and thank you for the reply. I have started in safe mode, and the behavior persists even in safe mode with a simple chart simply using cumulative delta. Only live price action shows indicator readings. All historical action shows a flat line. What should be my next step?

Hello joshwerrmann,


Thank you for posting on the NinjaTrader forums.


Let's try testing your platform in Safe Mode to verify if this behavior is caused by a 3rd-party add-on or is isolated to your Workspace using the steps below. Safe Mode will prevent NinjaTrader from:

• Loading workspaces and connecting on start-up.
• Loading custom assemblies (3rd-party add-ons and NinjaScripts)
• Getting instrument updates from the server

To open the platform in Safe Mode:

• Go to the Windows Start Menu
• Search for NinjaTrader > select 'NinjaTrader (Safe Mode)'
• Once you have opened the platform in Safe Mode, you may manually connect to your Data Provider from the Connections dropdown

Once you are connected, open a new chart with no custom bar types, indicators, or templates and test for issues. Does the behavior persist on this blank Workspace in Safe Mode?

If not, please try opening your previous workspace from the Control Center > Workspaces dropdown. It may already appear as open. Hit 'close' and do not save, then re-open it again for your windows to appear. You will notice that no 3rd-party add-ons are available in Safe Mode. Does the behavior return to your regular Workspace in Safe Mode?



Thank you! I look forward to assisting further.

[NinjaTrader_LuisH]

Hello joshwerrmann,

Thank you for the additional information.


Please submit your Log and Trace files to our support team at clientservices@ninjatrader[dot]com for further assistance. Instructions below:

1. Press the "Windows Key + E" on your keyboard to open the Windows File Explorer.
2. Go to Documents/NinjaTrader
3. Left-click on the "log" folder to highlight it.
4. Right-click and select "Compress to ZIP file"
5. Repeat steps 3 and 4 with the "trace" folder
6. Send these .zip files as attachments to your email response.

Thank you in advance!